pedulilindungi app "identity photo can't be empty" error

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When I entered Indonesia in November by ferry (Batam from Singapore), they accepted the printouts of my EU-vaccination status with the QR-code on it. I had Pedulilindungi installed, but I did not show that one when entering.

I entered Indonesia again in December by plane (Kualanamu from Kuala Lumpur), and that time had showed Pedulilindungi vaccination status. I don't know if they would also have accepted the EU-vaccination certificate with the QR code.

Within 10 weeks, I used Pedulilindungi three times: once while entering Indonesia in Medan, see above; once showed it to enter the airport when taking a domestic flight (forgot which one, probably YIA); once to check in while visiting a mall.

So, if you have Pedulilindungi, there should be no problem. If you can't register all documents within the app as required, make sure to install the app and set up everything you can. Bring the original documents with you, including printouts of the EU vaccination status with QR code (or equivalent if you are not from the EU). If asked for your vaccination status, show the original documents.

In Indonesia, as long as you are friendly and ask for help and are not being rude to personnel, everyone will try their best to help you and I cannot imagine you not being allowed from entering the country as long as you are carrying the original documents.

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