Two letters of first name are swapped, can I still fly with Turkish Airlines?
Upvote:3
I haven't found any answer on the internet till date who had mentioned the solution to this issue (with Turkish Airlines) so, I am sharing my solution. There are two possible solutions:
Don't do anything and just go to the airport and try your luck. Turkish Airlines told me that there should not be any problem but they cannot guarantee.
I called Turkish Airlines and they told me to fill out the feedback form with all the information.
- After 2 days, I received an email stating that your name change is not possible but please send us the copy of your passport for further investigation.
- I sent the copy of passport and after 2 days, I got a call from customer care from Turkey and he told me that though the name change is not possible but in good faith, they are providing me one solution to this problem.
- He suggested canceling the current ticket (which was non-refundable and booked via the third party) and receive a full refund via an approval code directly from Turkish Airlines (without involving third-party at all) and book a new ticket with the current price.
- Since the difference between the refund and the new ticket price was 44€ only, so I immediately accepted the offer.
- I booked the new ticket via the same telephone call itself and received my new ticket in few minutes. The refund approval code I received on the following day.
Now to get the Refund, I have to visit the Turkish Airlines Sales Office, which is at Munich Airport in my case.
PS: I don't think that it was really necessary for Turkish Airlines to help me since it was all my mistake but I am very thankful to them for helping out so quickly.
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