Why didn't my snowboard bag make it on the flight at O'Hare despite me arriving over 2 hours early to the airport?

score:6

Accepted answer

We can only speculate.

  • Sometimes bags don't get taken where they are supposed to go, because they get forgotten, put in a dusty corner, mixed in with bags of a different priority, or any number of reasons.
  • Sometimes tags get separated from bags, so then airline staff have to identify whose bag it is and try to figure out where it was supposed to go.
  • Sometimes bags don't get loaded on planes because of inadequate time (not likely an issue here).
  • Sometimes bags don't get loaded on planes because of inadequate cargo capacity. (Sometimes there are more checked bags than will fit on an aircraft, or sometimes the total weight of bags, cargo, crew, passengers and aircraft can be greater than the airplane can safely haul with the fuel load it needs in the weather conditions through which it will be flying.)

Contact your airline and ask for compensation. If you have travel insurance that covers delayed bags, contact them to make a claim.

Until we invent perfect humans, a certain amount of bag misplacement and delay is always going to occur, unfortunately.

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