Ryanair check-in shows my date of birth 10 days wrong
Upvote:4
In the end, I went ahead and checked in online even though it wouldn't let me correct my date of birth. Then I went a bit early to the airport in case it might take time to fix it. I asked the agent at check-in and he confirmed it was wrong in the system and directed me to the customer service desk. The agent there fixed it easily. (Or at least they said they did.)
So, all sorted with only about 15 minutes extra waiting in line for customer service.
(Traveller also made a good suggestion to bring screenshots to the airport, but I didn't see the comment in time to do so. Uciebila's suggestion to send a DM on twitter is also a good idea although it would require me to set up a twitter account.. Thanks all!)
Upvote:7
I just direct messaged them on twitter with a short description of what you said above and they said they can change it for you for free. They have helped me with similar issues before and the team is always great, you will be able to direct message them on @ryanair and get it sorted in no time!
A copy of what we said:
1:00 PM, ME: Hi, I tried to check in for my flight online and it is showing my date of birth as an incorrect date. (It is wrong by only 10 days) Is there a way for me to change this online? I have tried on the website but it won't let me edit it. The date of birth on my profile is correct
1:17 PM, RYANAIR: Hi Ucie, in order to check this for you and access your booking, could you please type this information for us for a security check:
- Type “Booking Reference” and include 6 digit reference code
- Full name of the passengers and date of birth
- Route, date and time
- Email entered in the booking
- 4 last digits of the credit card which was used to pay for the booking
Thanks, Ana
1:17 PM, ME: Are you asking as you would be able to change it for me?
1:30 PM, RYANAIR: Yes, we can change it without any additional cost, Alisofi
More post
- 📝 If I get denied at the border (US) and I travel with my gf, are we both returned?
- 📝 What are your rights if you are forced to reschedule your flight?
- 📝 I accidentally booked the same flight twice and only noticed at check-in – do I have reasons to get refund back for one of them?
- 📝 Are Lufthansa rebooking fees per leg, per flight, or per ticket?
- 📝 Exiting landside at Heathrow when I don't have a landside transit visa
- 📝 Attending bio-metric appointment for UK visitor visa with family
- 📝 What are family-friendly places to visit in Hiroshima with young kids?
- 📝 Which gun show in the US would be best for a tourist to buy a gun?
- 📝 Does international-to-domestic connection in Canada require baggage claim and drop-off followed by CATSA pre-board security?
- 📝 I am traveling to germany
- 📝 Good place to sleep in (or near) Miami's airport?
- 📝 Arrival and departure date records of people entering and departing France
- 📝 Cheap mobile provider in Denmark
- 📝 Travel Europe under abbreviated first name on reservation?
- 📝 Can I take motion sickness pills abroad without a doctor's note?
- 📝 One afternoon/night in Vegas - what to do?
- 📝 Can i transit through the US when working on a cruise ship with a B1/b2 visa?
- 📝 what is the best way to go manali from gujrat?
- 📝 Applying for UK Student Visa while in France as a Student
- 📝 Can I have my flight tickets reimbursed when traveling to South Africa on a tourist visa?
- 📝 Which neighbourhood in Prague should one stay in to be close to the nightlife and the main sights?
- 📝 Does each terminal at JFK have its own screening and how many per terminal?
- 📝 Can I apply for USA B1 visa if my passport is expiring in next 5 months?
- 📝 What is the reason for differential treatment between foreign and local customers at Sukiyabashi Jiro?
- 📝 Travelling to Vietnam: how to find a local friend or travel companion?
- 📝 What information is contained in the Schengen Visa Information System (VIS)?
- 📝 Where to find a DivA or DivX scanner in Spain?
- 📝 Frankfurt airport transit time and procedure with My Cloud hotel
- 📝 What precautions should one take in a crowded place such as airport or in the airplane for COVID-19?
- 📝 Can I take a home baked christmas cake into Australia?
Source: stackoverflow.com
Search Posts
Related post
- 📝 Ryanair check-in shows my date of birth 10 days wrong
- 📝 What happens if the on-board headcount shows that the wrong number of people have boarded the airplane?
- 📝 My date of birth has been corrected in my new passport. Would this cause issues for future visa applications?
- 📝 Ryanair visa check with two passports
- 📝 Checking in with Ryanair - no longer possible for free more than 7 days ahead?
- 📝 Will a Spanish visa issued to an Indian citizen with an incorrect date of birth cause me problems?
- 📝 Entering Schengen area 5 days before the Visa date starts
- 📝 Indian passport: date of birth proof for 67 year old mother without any documents
- 📝 My green card and passport don't have the same date of birth
- 📝 What document should I use for RyanAir check in: non-EU passport or Spanish residency card?
- 📝 We are twins with different places of birth mentioned in the passport with the same date
- 📝 Wrong ID expiration date entered on Kiwi reservation
- 📝 U.S. passport renewal: Do I need a separate check for the 1-2 days delivery fee?
- 📝 My town of birth is slightly wrong between my Australian passport and my Uk passport. Should I care?
- 📝 Versailles palace tickets. Musical Fountain Shows or Musical Gardens days or not if you are under 26 years old
- 📝 Cannot enter check out date in China Visa itinerary Section 2.6
- 📝 I have a current US visa and legally changed my date of birth in my home country. Can I amend my US visa to reflect this change?
- 📝 As an F1 visa holder, do I need transit visa for travelling through the US earlier than 30 days before the start date of my study?
- 📝 Less stay days than flight date in Schengen Zone
- 📝 Different date of birth in passport, matriculation certificate and all other documents
- 📝 Date of birth and expiration date, XX or XXI century?
- 📝 Change in date of birth in passport
- 📝 GES/GOES Application ID or Date of Birth is incorrect, when applying for Background verification - Global Entry
- 📝 United airlines: ordering my ticket online keeps coming up with please use a valid date of birth
- 📝 The visa date of birth is different from the passport date of birth
- 📝 Entering US a few days before B1/B2 visa expiration date
- 📝 Wrong state of birth on US passport
- 📝 Will a Ryanair mobile boarding pass issued to non-EU citizen work? No visa check specified anywhere
- 📝 When is the best time to check in for ryanair to get window or aisle seats?
- 📝 Indian e-visa application cannot be accepted because journey date must be at least 4 days after registration