To apply for appointment centre service fee of Rs.4095 that is paid twice?

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Visa, MasterCard, Maestro, and Visa Electron debit cardholders can use the Chargeback scheme to get a refund if something goes wrong when you spend on your card.

Chargeback covers purchases of almost any value made on your card. You can use it to get your money back if:

  • A purchase does not arrive
  • The company you buy from goes bust
  • Goods or services are not as described or are in an unsatisfactory condition
  • You are charged more than agreed for a purchase or are charged more than once
  • Your card is used fraudulently

To make a Chargeback claim you will need to contact your card provider within their time limit - usually 120 days after discovering the problem.

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