Which name provided during booking a flight is the one that counts?

Upvote:7

It sounds like you did two things in the same process -

  1. created an account and made a purchase under one identity, but...

  2. for a booking under a different identity

This is perfectly acceptable for most airlines - one account can make a booking that another person will be flying, or in other words the account holder isn't restricted to only making bookings for themselves.

Hence why you saw (or more likely, thought you saw) one set of information during the purchase flow - that side of things was related to account creation and payment, not the booking (which you had already set up in your previous searches).

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