How can I check my balance using an Italian ATM?

Upvote:4

Unfortunately, the ATM interface and capabilities vary widely from bank to bank. Some can offer the ability to change language, some not. Most of them allow you to check you current balance and the list of latest transactions, but it can be limited by the kind of cards you are using. If you are using cards belonging to the Italian ATM circuit (Bancomat/Bancomat POS) you should be fine, but any other card might be not supported.

It is likely that this kind of information is not available on the international circuit, especially if their card is on the Visa or Mastercard circuit and not on the Maestro circuit (a sort of legacy european debit card circuit).

They should look for something like "Servizi bancomat" or "Altri servizi" and then "Lista movimenti" (transaction list) or "Saldo" (balance).

Upvote:24

ATMs in Italy (and elsewhere in Europe) typically permit you to change the interface language to English. So there is no need for knowledge of Italian banking terms. Some ATMs even do this automatically if they detect a card issued by an English bank.

So the first step is to get the menus in English.

However, in my experience checking your balance from an ATM abroad is usually not possible. There may be a item on the ATM menu that suggests you can, but if you try to use it you will usually get an error.

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