Missed ground connection

Upvote:4

A friend of mine missed an expensive train connection within Germany after a 3-hour delay of the Helsinki-Munich flight. He contacted Lufthansa and complained about the situation, he got full compensation for the train tickets as well as a generous voucher that he can use the next time he's booking a Lufthansa ticket.

Long story short, contacting Lufthansa and telling about the situation in detail is your best bet. Send a copy of the receipts for any pre-booked connection or the taxi if available.

downhand 3573

Upvote:5

Your best option for recovering this expense is probably your travel insurance. It likely covers extra expenses incurred due to late or delayed transportation (particularly if you had pre-arranged transportation that you missed).

Greg Hewgill 37518

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