UK VAT refund: apply for refund directly and not through agents like GlobalBlue?

Upvote:5

AIUI (this is based on what I have read on government sites, I am not a lawyer or an accountant)

When a "retail export" transaction is made the customer doesn't claim the VAT back from the government. Instead the retailer provides the customer with a special form that the customer gets stamped by customs. The form is then returned to the retailer retroactively zero-rates the transaction and refunds the VAT to the customer.

It's up to the retailer whether they offer this service at all, and if so, whether they do so directly or through an agency, and what if any fees they charge for doing so.

Peter Green 11032

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Source: stackoverflow.com

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